Activation Code FAQ

How do I unlock stories within the app?

You can unlock stories anytime by tapping the unlock icon on your bookshelf, which is located on the top left corner of the screen. Insert the 10 digit activation code from the activation code card to unlock the stories. Please note that the activation codes are case sensitive and can only be used once. Once you unlock the stories successfully, you should be able to view the stories in your collection.

What do I do if my activation code to unlock stories is not working correctly?

Please review you are entering the code on your activation code card correctly. The activation codes are case sensitive and one-time use only and can only be unlocked by one account.
If you would like to share your unlocked stories with other users, you also have the option to share your stories. In the main menu, click the Settings icon on the bottom right of the screen and tap “Share My Stories.” You can share stories with up to 3 other users by entering their emails in the field provided.
After you have successfully shared stories with another user, he or she should receive a confirmation email. These stories should now appear in the user's collection ready to download the next time they sign into their account.

How do I share my stories with others?

Although activation codes are one-time use only and can only be unlocked by one account, you do have the option to share stories with other accounts.

In the main menu, click the Settings icon on the bottom right of the screen and tap “Share My Stories.” You can share stories with up to 3 other users by entering their emails in the field provided.

After you have successfully shared stories with another user, he or she should receive a confirmation email. These stories should now appear in the user's collection ready to download the next time they sign into their account.
Please note sharing stories only shares the story within the app itself. Users would still require a physical projector and reel for the full experience.

How many times can I use the same activation code?

The activation code is one-time use only and can only be unlocked by one account.
If you would like to share your unlocked stories with other users, you also have the option to share your stories. In the main menu, click the Settings icon on the bottom right of the screen and tap “Share My Stories.” You can share stories with up to 3 other users by entering their emails in the field provided.
After you have successfully shared stories with another user, he or she should receive a confirmation email. These stories should now appear in the user's collection ready to download the next time they sign into their account.